Relate offers a range of training courses to help individuals and groups improve their communication skills and relationships at home and at work.
With more than 50 years experience, Relate is one of the nation’s leading training providers in relationship and interpersonal skills. Our experiential and participative training methods ensure a challenging and supportive experience, which can influence your personal and working life.
All Relate courses are taught by experienced counsellors/trainers, who are professionally trained and supervised by Relate. We aim to provide a safe, comfortable environment and hope that our sessions are fun and informative.
The training courses in this portfolio can be delivered at The Relate Centre in Oxford or at your own venue.
In addition we offer a bespoke training service and can design courses to suit your own specific requirements.
A three-day course
A knowledge of counselling skills can be extremely helpful in our daily lives – whether it is in knowing how to support friends in need, coping with difficult relationships in the family or for use professionally by those working in management, healthcare, human resources, education, or in one of the many welfare or voluntary occupations.
Run by a Relate trainer who is also an experienced and qualified counsellor, this course is designed to give participants the opportunity to learn the basic skills and to practise them in a safe environment.
Successful completion of the course leads to a certificate of Award in Counselling Skills for Non Counsellors issued by the Relate
" Wow! What a fantastic course, the training was excellent and I know the new skills we have learnt will be invaluable."
A three day course
This course is specifically for those engaged in a supportive role professionally or personally and who may wish to progress and develop the skills and self-awareness attained from the Basic Counselling Skills Course.
Run by a Relate trainer who is also an experienced and qualified counsellor, this accredited course is designed to give participants the opportunity to further develop their counselling skills and practise them in a safe environment.
Successful completion of the course leads to a certificate of Award in Further Application of Counselling Skills issued by Relate.
A one day workshop
Dealing with difficult people can affect us in many ways - our work, our relationships, our health and our ability to get what we want from life. But we can learn how to deal with challenging behaviour both assertively and sensitively. Recognising, understanding and responding effectively to the different types of behaviour can be invaluable, not only in our professional lives but also in our personal relationships. The result is satisfied customers, less stress, more confidence, a more skilled workforce and healthier relationships all round. This workshop will allow you to -
• Explore and understand different types of challenging behaviour
• Develop a personal awareness and understanding of why you find certain behaviours challenging
• Manage challenging behaviours assertively and sensitively
"Supportive atmosphere and lots of practical examples........." "Was good to explore different coping techniques during difficult conversations......"
A one day workshop
We all face daily challenges, whether in the workplace or at home, and the resulting stress can take its toll on our health, our relationships and our ability to get what we want from life. This workshop is designed to help you explore and identify your key pressure points, to increase resilience and equip you with some useful tools for coping more effectively with life’s demands. It will allow you to -
• Explore how to remain positive, focussed and motivated whilst coping with challenging circumstances
• Identify strategies and techniques to manage difficult pressures and emotions
• Recognise stress indicators and support systems available
• Identify practical steps to build resilience and create the ability to recover and bounce back from adversity / hardships feeling stronger and more capable than before
• Explore the connection between emotional wellbeing and resilience in order to allow us to flourish in all aspects of our lives.
"This was a terrific course with a good blend of shared engagement, practical illustrations and activities. The pace was good, measured and unhurried, the scope of the content met my needs. Thank you so much...."
A one day workshop
Line Managers play a pivotal role in the workplace, stress management and in the well-being of those who work for them. The course aims to raise awareness and understanding of stress as an issue. Equip managers with the skills and knowledge to meet their legal and HSE compliance responsibilities. Enable managers to identify specific actions and behaviours required to prevent and tackle stress in their staff and thus to become more effective managers of people.
"It covered so many aspects of stress, some that I hadn’t thought about before......."
A one day workshop
This interactive workshop aims to explore a range of effective communication skills for use in the workplace or personal life. It is an ideal 'taster' course to explore if further training is needed in certain aspects of communication or behaviour management. An interactive workshop that offers practical strategies and techniques to enable you to learn / enhance communication skills.
A two day course
Peer listening is about people supporting each other and builds on the willingness of people to turn to their peers with their anxieties. Participants are trained in the essential skills necessary to provide a listening and support service. The course enables participants to gain the skills, knowledge and personal awareness required to develop a peer listening programme which meets the needs of their community. It will allow participants to
"I gained confidence in my abilities ...." " I learnt not to make assumptions....." " I learnt how to handle difficult situations and deal with emotion....."
A one day workshop
Assertiveness is the ability to express your needs and rights clearly in a non-confrontational way both respectfully and honestly. Behaving assertively can help us in many ways – in our work, our relationships, our health and our ability to get what we want from life. We can improve our relationships with work colleagues, clients, customers or personal contacts with positive, assertive communication skills. The workshop will help participants develop new skills and techniques so that they feel more confident and able to express their needs including
• Being able to understand different types and patterns of behaviour
• Recognising and understanding the differences between aggressive, passive and assertive behaviour
• Developing a personal awareness and understanding of your own style and behaviour
• Expressing views clearly and respectfully
• Increasing confidence
• Developing ways to express views in an assertive manner
"Very good course. Relate courses ( I have done 2 now) have been the best courses I have attended – felt I could relate to the trainer...."
A one day workshop
It is inevitable that at some point during our lives we will encounter conflict; this is a fact of life. Conflict can emerge in all types of relationships such as personal or work, eg verbal disagreements and arguments. How we respond to it is important. Unresolved it can lead to stress and, at times, serious problems. Learning to manage conflict through a positive and respectful approach will assist to enhance relationships and communication effectively. The workshop will help participants develop new skills and techniques by –
• Identifying specific challenging behaviour / scenarios that are difficult to manage effectively.
• Exploring key aspects that make these situations challenging for them.
• Recognising potentially difficult conflict situations prior to escalation.
• Developing and practicing specific skills and strategies for managing these challenging situations effectively.
• Evaluating own personal limitations and abilities to manage conflict.
• Defining clear rules and procedures for mediating to resolve conflict. Understanding when it is appropriate to intervene is vital
“Learn to be part of the solution not part of the problem”
A one day workshop
Separation is never easy. One in three people in the UK today is likely to be involved in a step-family at some point in their life. Separation and restructure can be highly charged and underpinned by a range of emotions. It can often mean that difficult decisions need to be made and challenges overcome. Separated individuals often form new step-family structures that can be complex and which can affect a wider number of people in many ways. As this transition and restructure takes place everyone still has a need to feel safe, loved and have a sense of belonging. The purpose of this course is to have an opportunity to explore and understand some of the key challenges that happen during this transition and restructure. This will allow you as a professional to find practical ways to offer effective support during this time. The sessions will encourage participants to be actively involved and to try different techniques/approaches within a safe environment. The course will allow you to –
• Recognise bonds/relationships within new family structures
• Identify a range of challenges/issues that arise within these restructure of families
• Recognise aspects of behaviour that are common within this process
. • Describe key common issues that arise when supporting blended families and consider appropriate boundaries, roles and referral points to signpost to
• Enhance communication and active listening skills that are vital when working with blended families
"It was informative and interesting to learn about a subject I was ignorant about......case studies were useful ..... made me think about the issues that arise"
A half day or one day workshop
Designed for the older students ( Year 11 - 13) this workshop explores the different types of relationships they will encounter as they progress from school to university and into working life. As part of that transition they will need to consider the impact of building effective relationships eg personal, professional and social, in order to function successfully within their newly forming independent worlds. This is a practical and interactive workshop that looks at values, beliefs, assumptions, prejudices, hopes and fears.
For the workplace
Designed for working colleagues to explore the different types of approaches needed to forge and maintain positive working relationships. The interactive and practical activities provided will allow participants the opportunity to explore how to create and support a harmonious and productive workplace that aligns with the required culture and ethos of a given organisation.
"Presenters were really friendly....it was nice to sit and talk about things" (Year 11 student)
A six week course for people coming to terms with the ending of a relationship
The end of a relationship or marriage can be a difficult and painful experience. It can leave people feeling confused, lonely and lacking in confidence. Feelings of betrayal, guilt or rejection are common. Anger, sadness and confusion are often intense. Moving forward can be hard when trust, self - confidence and self - esteem have been shaken.
In the six weekly sessions we look at how relationships work and why they sometimes go wrong. We consider ways of managing our own needs as well as those of family and friends, and of increasing the skills and confidence needed to build a new relationship in the future. Life After the Break gives an opportunity to meet others in a similar situation, have a chance to share experiences in a confidential group and make new friends.